EXPOSING A NURSING HOME BAD ACTOR
Vertical Health Services, a private equity backed national nursing homes operator — that puts profits above patient care and resident needs.
Families entrust their loved ones to these facilities, only to discover neglect, abuse, and fatal oversights hidden behind closed doors. Whistleblowers are silenced. Regulators are ignored. Residents are treated not as people—but as profit centers. This isn’t healthcare. It’s exploitation. It’s time to expose the truth.
Vertical Health Services operates 20 nursing homes across Missouri, Texas, and Washington. The CEO is William Miller. The company is mired in multiple federal receiverships, lawsuits, decertifications, and abuse investigations by state and federal agencies. Vertical Health Services facilities rank among one of the worst in the country.
Residents come into a Vertical Health Services nursing home to receive the healthcare and services they need. Instead of receiving the most basic, fundamental levels of care, they’re burdended with short-staffed, underbudgeted and dangerous facilities that have been the scorn of nursing home regulators in their area.
Vertical Health Services has been accused of using deceptive marketing and fake reviews to cover up serious allegations of abuse, fraud, safety violations, and neglect. If you or a loved one has been impacted, your voice matters. Share your story to raise awareness and help protect vulnerable seniors from further harm. Together, we can shine a light on the truth and make them change their ways.
“My mother went there healthy came out with a black eye bruises on her neck.”
Maria Mercado, Fallbrook Rehabilitation and Care Center
“I lost my mother and they didn’t even know—I had to find her dead.”
Timothey Pugh, Renton Health and Rehabilitation
“My daughter Amy Perry died…she suffered from malnutrition, dehydration & bed sores.”
Melanie Whitley, Athene Nursing and Rehabilitation
Quick Facts
The Numbers Don’t Lie
%
of VHS facilities have been given Harm Level Citations or above
Healthcare Citations in 2024 alone at VHS facilities
VHS facilities have an average 1 Star Rating (the lowest rating)
%
20% of VHS Facilities have been cited for abuse
Complaint investigations filed against VHS facilities
Federal fines levied on VHS Facilities
VHS facilities have been fined over $3M by CMS
VHS facilities had over 20 Denial of Payments issues by CMS
Residents displaced due to VHS nursing homes being decertified
%
Less staff at VHS nursing home vs. comparable facilities
Photos taken at Vertical Health Services facilities
Dead rats, mold, rotten food, dirty diapers, building violations
